Modern Slavery Statement for Cleaners Richmond
Cleaners Richmond is committed to conducting business with integrity, fairness, and respect for human rights. This modern slavery statement sets out our zero-tolerance policy toward slavery, servitude, forced labour, and human trafficking in any part of our operations or supply chain. We recognise that the cleaning industry can involve complex labour arrangements, and we take active steps to identify, prevent, and address any risks of exploitation.
Our approach is based on prevention, transparency, and accountability. We expect all employees, contractors, and suppliers associated with Richmond cleaning services to uphold the same standards. This includes lawful working conditions, fair pay, safe workplaces, and the freedom for workers to leave employment in line with legal requirements. We do not accept any arrangement that relies on coercion, deception, debt bondage, or restricted movement.
We maintain a robust risk-based process to assess and monitor suppliers. Before engaging new partners, we review their labour practices, employment records, and compliance history. For higher-risk relationships, we conduct supplier audits to check working hours, wage records, identity documentation, and the treatment of workers. Where concerns are identified, we require corrective action plans and follow-up checks. If a supplier fails to address serious issues, the relationship may be suspended or terminated.
Responsibility and Due Diligence
Senior management has overall responsibility for overseeing this statement and ensuring it is implemented effectively. We train relevant staff to recognise signs of exploitation, such as unusual deductions from pay, lack of personal freedom, unsafe living conditions, or workers who appear unable to speak for themselves. In our Cleaners Richmond modern slavery framework, due diligence is not a one-time exercise but an ongoing responsibility across recruitment, procurement, and contract management.
We also work to ensure that recruitment practices are ethical and transparent. No worker should be required to pay fees to obtain employment, and no one should be misled about the nature of their role, pay, or working hours. Any labour provider or subcontractor supporting Richmond cleaners must demonstrate lawful hiring practices and confirm that workers are free to leave their employment without penalty. These requirements are built into our supplier expectations and reviewed regularly.
Reporting Channels and Safeguarding
We encourage anyone who suspects modern slavery, unsafe labour practices, or other unethical conduct to raise concerns without delay. Reporting channels are available internally through line management and designated senior personnel, and concerns may be escalated directly if needed. Reports are treated seriously, handled confidentially where possible, and investigated promptly. We do not permit retaliation against any person who raises a concern in good faith. This protection helps ensure that potential risks can be identified before harm escalates.
Our safeguarding response focuses on the welfare of workers first. If evidence suggests that someone may be at risk, we work with relevant partners and authorities as appropriate to support safe and lawful outcomes. In addition, we review contract terms to make sure they do not create conditions that could encourage exploitation, such as unrealistic deadlines or hidden deductions. The goal of Cleaners Richmond is not only compliance, but also the promotion of ethical employment across every service we deliver.
We expect our suppliers to share responsibility for preventing modern slavery. This includes maintaining accurate records, allowing access for audits, and responding quickly to any request for information. Our procurement teams assess risk based on geography, labour model, and the nature of the services provided. Where the risk profile is elevated, we strengthen monitoring and may request further evidence of workforce protections. These measures help us maintain high standards across the Richmond cleaning sector.
This statement is reviewed annually to confirm that it remains effective and relevant to our business. During the review, we evaluate audit findings, supplier performance, staff training outcomes, reported concerns, and any changes in legal or operational risk. Updates are made where necessary to improve controls and strengthen accountability. Through this yearly review process, Cleaners Richmond reaffirms its commitment to eliminating modern slavery and protecting the dignity of every worker connected to our operations.
